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Service Disconnection/Promotions

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Service Disconnection/Promotions

I'm having a hard time communicating with some employees over the phone and chat.  My service was scheduled for disconnection yesterday (though it still is working today). I am trying to see if there are any offers available so I don't have to go through the hassle of switching providers.  Thank you.

Official Employee

Re: Service Disconnection/Promotions

Thank you, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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