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Service Call

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Service Call

I called for service and a tech came out right away the same day. Found and solved the problem quickly. Everything was great till i checked his work upstairs and found that he installed a new box but let it hanging in the air. Never mounted i or took the old one off. Dissapponted,especially since he was very nice and solved my issue quickly.
Official Employee

Re: Service Call

Hi, LloydEBrown - My apologies for this issue. Please send me your full name, address, and a phone number in a private message, so I can pull up your information and address your concern to the correct department. Click on my name ComcastElla, then click Private Message Me

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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