Community Forum

Ridiculous

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Ridiculous

I have lost loads of work once again due to "scheduled" maintenance. Well that's funny... We NEVER get a notice about this. Also it is absolutely ridiculous considering how large you guys are that you don't have a network to fall back on when you are conducting "scheduled" maintenance. Absolutely horrible. Hey anything to save a buck right? I would NOT recommend you guys right now.
Official Employee

Re: Ridiculous

 

Hi Thoryan, we don't want you to feel this way. I ran some tests on your equipment and the lines in your neighborhood and I don't show anything that would be impacting your services. Are you still having issues? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!