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Regular Visitor


Hello, 15+ year customer here. My bill has increased by roughly +$50 over the last year and I've only added an extra cable box since then (which I thought was only +$10). Can someone please help me lower my rate back to a manageable and sensible amount? Is there a retention department that I can contact directly?

Re: Retention

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Retention


harold02, I'd be happy to look into options to lower your rate. Please send me a private message with your full name, address and phone number for help.