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Retention number/Lowering my bill

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Retention number/Lowering my bill

I was given a phone number to the customer retention department and didn't write it down.  If there is a way to contact them without a phone, that would be best, but if not, can someone give me to phone number please?

Expert

Re: Retention number/Lowering my bill


@Jetboy2018 wrote:

I was given a phone number to the customer retention department and didn't write it down.  If there is a way to contact them without a phone, that would be best, but if not, can someone give me to phone number please?


1-800-COMCAST [266-2278] and ask for the Loyalty Department



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Official Employee

Re: Retention number/Lowering my bill

Hi Jetboy2018, thank you for your public post,  I have responded to your private message.

 

Thank you 

 

 

Official Employee

Re: Retention number/Lowering my bill

Hi Jetboy2018,  thank you for working with me through private message and please reach out if you still need assistance.

 

Thank you