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Retention number/Lowering my bill

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Retention number/Lowering my bill

I was given a phone number to the customer retention department and didn't write it down.  If there is a way to contact them without a phone, that would be best, but if not, can someone give me to phone number please?

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Expert

Re: Retention number/Lowering my bill


@Jetboy2018 wrote:

I was given a phone number to the customer retention department and didn't write it down.  If there is a way to contact them without a phone, that would be best, but if not, can someone give me to phone number please?


1-800-COMCAST [266-2278] and ask for the Loyalty Department


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Retention number/Lowering my bill

Hi Jetboy2018, thank you for your public post,  I have responded to your private message.

 

Thank you 

 

 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Retention number/Lowering my bill

Hi Jetboy2018,  thank you for working with me through private message and please reach out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!