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Hi, bgr2 - I would be happy to assist you with the billing and service related issues. Please send me a private message with your full name, address, and a phone number. Click on my name ComcastElla, then click Private Message Me.
@bgr2 - I understand your concern but if you won't pay your bill on time- you will get a late fee charge. If any credits would get applied to your account after you pay your current bill, you will see those credits on your next billing statement.