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Request a payment extension

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Request a payment extension

I called in to customer service 2 days ago to request a payment extension. The rep told me not to worry it takes a while to have services suspended, the point is I plan on paying with my next pay check. I don’t want to risk my account being disconnected. Any one know the process to request a payment extension? Please and thank you.
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Official Employee

Re: Request a payment extension

Hello DCarpathian. I can assist with reviewing your account and setting a payment arrangement. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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