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Removing an old modem

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Removing an old modem

I upgraded my older Motorla cable modem to a newer Netgear model, and need to disassociate the old modem from my account so my mother can use it. I tried doing it myself from the My Account page but was unable to. Anyone able to help?
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Re: Removing an old modem

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


The Forums stick this horrible banner after all my posts automatically. I'm sorry.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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