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Removing an old modem from my account

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Removing an old modem from my account

Can someone please assist in having an old (personally owned) modem removed from my account? I upgraded my modem and sold the old one; but both modems are showing up on the account. I have called Comcast, no help. Thanks in advance.
Expert

Re: Removing an old modem from my account

hi, I moved your post to the home networking area of the forum. someone should reply shortly.



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New Poster

Re: Removing an old modem from my account

Thanks.