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Removing Old Account

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Removing Old Account

I have an old account that has an old address and it seems to be messing everything up, even my ability to see service status updates.

How do I remove it?

Thanks!
Gold Problem Solver

Re: Removing Old Account

 

ejabondero,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: Removing Old Account

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.