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Remote Access to Infinity Home - Seasonal

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Remote Access to Infinity Home - Seasonal

Has anyone else been told that seasonal customers (those that reduce service levels while away for an extended period) can no longer view their home security cams (the reason why most people put them in while away) when put on seasonal mode ? Supposedly this was a recent policy change by some genius at corporate to increase revenue although he did not figure in those who are going to cancel due to this dumb policy.