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Regarding ticket #1053789 Construction awaiting to be completed

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Regarding ticket #1053789 Construction awaiting to be completed

 I'm hoping somebody from the construction department would contact me.  I just moved into my new home and my ticket in the subject line says that crews are awaiting for construction to be completed so the address can be released.  I wanted to clarify that construction of the house has been completed, I am legally moved into the house and the address is a legal address of the USPS.  The ticket says they are expecting the construction to be completed on 1/1/2018.  Please help as I work remotely and I need internet desperately.  Thank you for your reponse.  There is contact information in the ticket.

Official Employee

Re: Regarding ticket #1053789 Construction awaiting to be completed

Hi chappellet, 


I can help look further into your issue. Please send me a private message verifying following information: 

  • Your first and last name
  • Primary phone number on the account
  • The street address associated with your services
  • Full account number


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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