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Refund of “Service To Additional TV With TV Box” Charges

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New Poster

Refund of “Service To Additional TV With TV Box” Charges

The most recent statement of my account includes charges for “Service To Additional TV With TV Box”. My community provides TV service which entitles me to three outlets and three boxes. This was confirmed by the local XFINITY store. Therefore, kindly credit my account for the charges along with applicable taxes, surcharges, and fees, and ensure the charges do not recur on future statements.

Official Employee

Re: Refund of “Service To Additional TV With TV Box” Charges

Hi ChuDWuh,  thank you for reaching out!  I am showing you talked to an agent after writing this post, please let me know if you are still in need of assistance.

 

Thank you

New Poster

Re: Refund of “Service To Additional TV With TV Box” Charges

Actually, I online chatted with an agent BEFORE I wrote the post.  I posted because I did not get satisfaction from the chat.  So yes, I am still in need of assistance.

Official Employee

Re: Refund of “Service To Additional TV With TV Box” Charges

CHuDWuh, 

 

I can help address your billing concerns. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me.