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I was without service from 5/15- 5/21. I would like my bill to be adjusted accordingly. I did not use the services so why should I pay. On top of that I received a notification that my payment was past due and my services were going to be disconnected on 5/17. When I checked with my bank the payment had come out of my account on 4/30. I was told I need to pay again. I issued a full payment and canceled the original. Then hours later was told I had a credit because they found the payment. Then hours later was told I owed $20 returned check fee because I cancelled the original payment they had "lost". I called and was assured that I wouldn't be chrged the fee. Well that was a lie and now Comcast won't refund $20 that they caused me to incur. All this when I didn't even have their service. This is the worst I've ever been treated by a company in my life. I deserve something. It's not about the money, its the principle that after 14 business days they find a lost check and blame me.
i would singed up for long in id and pay your bill on line its easy and fast and safer then sending a check i been paying online for years and never had a issue all you this need is a bank card that you used for every day stuff
Hello domsdoors. I can assist with reviewing your account's billing and balance, along with review any necessary credit adjustments. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.