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Reduce services getting no help from comcast

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Reduce services getting no help from comcast

I have a triple play package & im past the 2 year rate on it. Tried to downgrade got no help was told my bill would be higher and at this point about to go elsewhere.
Official Employee

Re: Reduce services getting no help from comcast

I understand your concern and would like to see if there are any deals to offer you. Can you verify your account information with me? To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.