Xfinity plant
Xfinity globe
Community Forum

Reactivate my account

Regular Visitor

Reactivate my account

Reactivate my account
I would like to ask If it's possible to reactivate my account, was going to go to direct tv but realized it was a mistake. Can I reactivate my account, I been a member for over 5 years.
Official Employee

Re: Reactivate my account

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

New Poster

Re: Reactivate my account

Can you please reactivate my account?
Official Employee

Re: Reactivate my account

Hi Kcjc, 

 

I can see if I'm able to assist you with getting your account restarted. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify the first and last name of the account holder, the phone number, street address, and the account number associated with your services.