Community Forum

Re: how do i cancel netflix

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: how do i cancel netflix

How do you cancel Netflix when you don't have an account but are being billed for it each month by Xfinity??? I never signed up for it and I've been charged for months. Have worked to get this corrected but the customer service people in the Phillipines can only do what their script says. This is totally something they didn't understand and refused to get me a supervisor.

 

I want this accomplished and I don't think Netflix is to blame - it's an Xfinity/Comcast issue.

 

Official Employee

Re: how do i cancel netflix

 

nativeknights, if you netflix is being billed through Comcast, I can help you cancel it. I've gotten your private message and will follow up there. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!