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Re: deals for long time/loyal existing customers

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Re: deals for long time/loyal existing customers

Need a cheaper deal for long time customers

 

I have been with comcast for years, when i moved i recieved a great deal since i was a "new" customer again.

It's been 5 years now and my bill doesn't stop going up i'm paying $200.00 each month.

With the preferred channels and blast internet which im about to cancel, everything for the new customer and the existing customer that have been with you for years get nothing. 

This is really something that you should work on comcast your long time customer are your "money customer", do we have to cancel to get your attention? 

$200 is not something that everyone can pay each month. 

I need better deal, thinking about cancelling all together and saving some money for a while.

 

ANOTHER NOT HAPPY CUSTOMER COMCAST!!! 

Expert

Re: deals for long time/loyal existing customers

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: deals for long time/loyal existing customers

Hello @Maricary. We're sorry you feel that way. We certainly value all our customers, including you. I can assist with reviewing your account for any additional savings that may be available. Please send me a private message and include your full name, service address, and account number so I can help you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!