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Re: customer retention/loyalty program

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Re: customer retention/loyalty program

I’m trying to reduce my bill. I’ve a loyal customer for 20 years. I’ve called but I get the plan I have is the best for me. I do have 5 tv with 5 boxes. But no budging on a lower plan or discount for boxes. I’m ready to pay the penalty of 10.00 a month for the rest of my commitment.
Official Employee

Re: customer retention/loyalty program

Hi jjferguson1, I can assist going over promotions I have available with you. Can you please send me a private message with your account information (name on account, address and account number).


Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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