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Re: Xfinity Visa Prepaid Card - Expired and Reissue

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Re: Xfinity Visa Prepaid Card - Expired and Reissue


I have the same issue.

I activated my card a while ago, then promptly lost it. When I found it again, it had expired.

It was never used. May I get a replacement?

Thanks for your time.


Official Employee

Re: Xfinity Visa Prepaid Card - Expired and Reissue

Hello Geekma. I can help you get a re-issue request submitted for your reward card. Of course, the bank balance will have to be verified, which does take some time, but I would like to help you get the process started. Please send me a private message and include your full name, service address, and account number so I can access your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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