Community Forum

Re: Wire Dangling?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: Wire Dangling?

Hi, we've had communication cables dangling for a very long time.  I just set up comcast on Sunday and today I received a text the tech came by.  It still looks the same and very unslightly.  There is also a rope a tech I beleive left behind from a previous job to pull the wire.  Please see attached photo and repair asap.  Thank you in advance.

 

Alfredo Suarez

 

 

IMG_1390.jpg

Official Employee

Re: Wire Dangling?

Hello DavidSuarez80. I can assist in alerting our local tech ops group to come and repair/remove the wire. Please send me a private message and include your full name, service address, and account number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!