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Re: Why no internet only options for existing customers

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Re: Why no internet only options for existing customers

I am also having this same issue. My bill literally just doubled for my internet-only service. I called in to see what could be done, as I already called centurylink and confirmed they could match my previous rate and speed for LIFE, and Comcast said they only had ONE internet-only offering of 150 mb at $10 off the now-doubled price. Is there a retention’s department I could call direct, as this person was no help.
Official Employee

Re: Why no internet only options for existing customers

 

LuxoJr, thanks for reaching out. Let's take a look at some deals in your area. Please send me a private message with your full name, residential account number and address for help.