Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I have just wasted anoth 45 minutes trying to receive a credit that was promised to me... I had a tech come out and complete re-installation of the wiring because untrained tech incorrectly installed it in the first place. Surprising, I got a $60 charge for that visit...I spent at least 1.5h already on this issue. And last time I spoke to someone I was told that the approval for credit is being sent to manager and I should see the credit soon. Of course, now I will probably be charged a late fee too... I am not going to stop until credit is posed, and any late fee associated with it are also reimbursed...
mkrzyz, thanks for posting. I'll take a look into your credit request. Please send me a private message with your full name, address, and phone number tied to your residential services for help.