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Re: WHAT DOES THIS ERROR MEAN Soap fault from ESP Payment Service (SH500.33)

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New Poster

Re: WHAT DOES THIS ERROR MEAN Soap fault from ESP Payment Service (SH500.33)

I am unable to pay my bill online because of this error. Will someone please assist me. Thank you.

Official Employee

Re: WHAT DOES THIS ERROR MEAN Soap fault from ESP Payment Service (SH500.33)

Hello km60. This error is caused by a failure of communication in our payment service and your web browser on your computer. Do you have an alternate web browser or computer to attempt a payment from? If not, please try to clear your web browsers cache and cookies and attempt to resubmit payment again.

 

Please let us know if any of these suggestions work for you. 

New Poster

Re: WHAT DOES THIS ERROR MEAN Soap fault from ESP Payment Service (SH500.33)

I am also receiving this error message and have tried to pay my bill 6 times on two different browsers -- Chrome and IE. What else can I do???