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Re: Unable to sign in or use chat

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Regular Visitor

Re: Unable to sign in or use chat

I also get that same error. and I can't find any fix of it online outside of hoping one of the comcast people actually message me back so I can get this issue fixed.

Official Employee

Re: Unable to sign in or use chat

Hello Gershinator. I can assist with your username credentials issue. Please reach out to me via private message and include your full name, service address, and account number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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