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Re: Unable to shop or upgrade online

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Regular Visitor

Re: Unable to shop or upgrade online

Oh my i am so glad i searched on this today. Was advised by a friend to get to chat with an agent online on the forum so i can make my purchase. I am really looking forward to buying a new device from comcast and i am loosing patience, been on this for few weeks now. 

Official Employee

Re: Unable to shop or upgrade online

Hi smccray72, I have responded to your private message.

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Unable to shop or upgrade online

Thank you. I replied back too.
Official Employee

Re: Unable to shop or upgrade online

Thank you for the reply


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Unable to shop or upgrade online

Hi smccray72,  thank you for working with us in private message and please reach out if you are still needing assistance.

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!