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Re: *Surprise* $60 Installation Fee

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Re: *Surprise* $60 Installation Fee

I'm a comcast customer in which the promotion on the internet stated that the installation would be free. Know they saying that I have to pay an installation fee.
Official Employee

Re: *Surprise* $60 Installation Fee

Hi Mfields7333. I can assist with reviewing the installation charge you were billed on your account. Please send me a private message and include your full name, service address, and account number so I can access your account.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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