Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Thank you for visiting the forums!
I've asked a Comcast employee to help you. You should expect a reply in this thread.
They are taking longer, probably since this offer is becoming more known about. At first they were taking 3 days Fed Ex Express. I received nothing other than the original order confirmation email, then I got a phone call from Fed Ex saying that it was coming the following day and I needed to sign for it. But I know others that are taking longer now.
Hi aeon82. I can assist with researching your account and iPad order status. Please send me a private message and include your full name and account primary phone number so I can assist you.