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Re: Find out when my contract ends

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New Poster

Re: Find out when my contract ends

So since mine doesn't show that I have any contracts the amount I'm paying must never change. Can you verify this? Here is a screen shot.

 

XFINITY   My Account   EcoBill® Online Bill Pay.png

 

Official Employee

Re: Find out when my contract ends

Hi @lilteddy78. I can assist with your agreement end date. If you are no longer in an agreement, it is still possible to be in a promotion period where the amount you may be paying can change. We offer both agreement and non-agreement promos. 

 

If you would like me to access your account to confirm if you are not in agreement, please send me a private message and include your full name, service address, and account number so I can access your account. 

New Poster

Re: Find out when my contract ends

Please PM me as well, I want to know my contract details and end date.

New Poster

Re: Find out when my contract ends

@ - can you PM me as well to look up my contract details?

Official Employee

Re: Find out when my contract ends

Hello lcdavis15, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

Official Employee
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Re: Find out when my contract ends