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Re: Early Termination Fee

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New Poster

Re: Early Termination Fee

The legal documents section on myxfinity doesn't have anything that talks about the early termination fee.

It has the Ecobill Sweepstakes document, and the "Comcast customerCentral Terms of Service" document.

Neither of those has any mention of an ETF.  I have requested a copy of my actual service contract, but Comcast has so far refused to email one to me.

 

Where do I go to find out how much it is?

 

Expert

Re: Early Termination Fee

It's $10 x the number of months left on the contract.  If you have home security it may be also incur an ETF.



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New Poster

Re: Early Termination Fee

As noted in the original post, the legal documents link in My Account contains no reference to an early termination fee.  So where IS the document that legally binds me to paying this fee?