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Hello Nicole_currier. I can assist you with upgrading or changing your services. Please send me a private message and include your full name, service address, and account number so I can assist you.
I get it that they just want to upsell us to a higher price instead of letting us choose without anyone in our ear, but this is very annoying. I am on hold with Xfinity right now, and i cant even see the name of the service i have now, or what my options are. Must be easier to work with a customer base that is uninformed so they dont know if they can save money somewhere....
Hello karl5, I can assist you with changing your current plan or I can assist you with getting this issue corrected so that you can manage your own services online. If you need further assistance please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".
bgdckblk, I am more than happy to assist you with any account questions or concerns that you may have. Please send me a private message if you require additional assistance.