Community Forum

Re: Cable line storm damage specific to our house

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: Cable line storm damage specific to our house

I too am having the same issue with my main line being damaged and getting that communicated to customer service. The repair of my line will require a police Detail. From watching them install the line initially it took a crew of four. I cannot get a straight answer as to when I will get service re-established.
Official Employee

Re: Cable line storm damage specific to our house

I too am having the same issue with my main line being damaged and getting that communicated to customer service. The repair of my line will require a police Detail. From watching them install the line initially it took a crew of four. I cannot get a straight answer as to when I will get service re-established.

 

jriggs, thanks for reaching out. Is this still an issue? If so, please send me a private message with your full name and phone number so I can help. 

 

KenF