Community Forum

Re: Billing extension

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: Billing extension

Hi my name is Mary McNeal, the bill is in my husband's name Jesse McNeal.  I spoke with a representative and she told me that I can make an extension until the 30th of this month on my previous.  Can I do this here and now?

Official Employee

Re: Billing extension

Hi Mary, I can review the promise to pay option for you, could you please send me a message with the account information (name on account, address and account number).


thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!