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Re: Better Deals for Existing Customers

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New Poster

Re: Better Deals for Existing Customers

can you help me as well
Official Employee

Re: Better Deals for Existing Customers

Hello Omar1. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name and account primary phone number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Better Deals for Existing Customers

I've been a TCI customer, a Comcast customer, and now an Xfinity customer since the late 90's.  You'd think being a loyal customer for that long would count for something, but appears not.  I called today to get a break on my monthly cable/internet service.  The best they offered was a $5 discount off of what new customers pay for the basic cable/internet package.  Guess it's time to look at switching over to satellite and another internet service.  Bad on you, Comcast/Xfinity...