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Re: 2 Year Guarantee is a SHAM! - Billing Increases Each Month!

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Re: 2 Year Guarantee is a SHAM! - Billing Increases Each Month!

I had the same problem, and they just offered me a temporary credit and said I was misinformed. I wouldn't  accept the credit, and asked to speak with a supervisor. She gave me a phone # to call for the Loyalty Program, but I discovered it was just their general sales phone #. What a scam! I am totally frustrated!

Official Employee

Re: 2 Year Guarantee is a SHAM! - Billing Increases Each Month!

Hi, lins221 - I can answer any billing questions you have and check if we have any promotions to lower your current bill if you would like. Please send me your name, address, and a phone number in a private message. Thank you!