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Quadplay Upgrade requires Pro $99 install

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Quadplay Upgrade requires Pro $99 install

I would love to upgrade to Comcast quadplay to save me money. However, it costs $99 for a technician to come in and install a wireless home security system in your house. They'll break out the payments to $16 for the pro install. This is depressing if customers that can perform a self-install of this service it should not cost $99. I hope that this $99 fee can be waived for a Professional install that is required when I do not need it. 

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Official Employee

Re: Quadplay Upgrade requires Pro $99 install

Hi InfusionOfFear. I can assist with reviewing the offer to see if there are any other savings options available for the install. Normally Installation fees cannot be waived. Please send me a private message and include your full name, service address, and account number so I can access your account.

Frequent Visitor

Re: Quadplay Upgrade requires Pro $99 install

Thank you, PM sent.