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I writing in reference to property damage claim 045288594, which was initiated on 1/26/18 in regards to damage to my property by a Comcast subcontractor while burying my cable line. My newly laid sod was driven on by a vehicle or large piece of machinery and in the process it rutted my yard and damaged my new sod, also during the process of driving the vehicle or machine on my driveway it broke off pieces of the side of my driveway.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi, colivero - My apologies for your experience. I do see the notes on the account from the Customer Solutions Team and they are working on the resolution. I received your private message with account information and will respond back in a couple of minutes. Thank you for your patience!