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I am tired of getting an existing customer promotion and then having the bill jump when it is over.  Why can't loyal customers be rewarded for sticking with comcast even though there are other options.  Every year I have to talk to a customer representitive and sometimes they are not very helpful.  This time I was told to just keep calling back until a promo was available. 

Official Employee

Re: Promotions

Hello Connie73. We're sorry you feel that way. We certainly value all our customers, including you. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can help you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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