Community Forum

Promotions for Existing Customers

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Promotions for Existing Customers

I am very frustrated with promotions that last for a time and then the bill jumps.   Why can't loyal customers who keep their account current be rewarded for sticking with Comcast even though there are other options available.  Every year I have to contact a support person to see what can be done about my package.  Not all support people are interested in trying to help out and this time I was told to just keep calling until something comes up they can offer me. 

Official Employee

Re: Promotions for Existing Customers

Hello @Connie73. I have responded to your duplicate post located: http://forums.xfinity.com/t5/Billing/Promotions/m-p/3046960#M108311

 

Please refrain from creating duplicate posts about the same topic, as doing so is a violation of Comcast Forum Guidelines.