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Promotional Rates

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Promotional Rates

My promotional rates have expired, and I'm looking for options on what I can do to renew. I see some great promotional packages when looking online, but of course they are for new customers only... I've talked with Customer service but they are not seeing the same deals as I am online. Do I need to leave comcast and come back in order to get better rates? Is there a better way?


Re: Promotional Rates

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Promotional Rates

Hi, adant - I can check if we have any available promotions in your area. Please send me a private message with your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me. Thank you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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