Community Forum


Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor


I've noticed my bill shoot up and am considering all the cheap AT&T offers I've been getting.  There are a couple changes I can make to my account to lower the pricing but even so, I'm paying double what I am getting offered from Dish/Direct TV/Uverse.  I need some help on the pricing.

Official Employee

Re: Promotion

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify the first and last name of the primary account holder with me? also, I would need the phone number linked to the account, and the full service address of the account, including house number, street name and any unit or apartment number. You can private message me by clicking my name and clicking private message.