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Promotion for existing customers

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Frequent Visitor

Promotion for existing customers


I know my bill will be going up soon (end of current promotional rate), and I'd like to know what offers are available. I see one on the Comcast website for new customers that is lower than my current bill.


Frequent Visitor

Re: Promotion for existing customers

Still looking for better rate!

Official Employee

Re: Promotion for existing customers

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Promotion for existing customers

Hi ComcastShane,


I see that you have been able to help a number of customers with their account service and rates. I would like to reach out to you to see if you could also help me?


Cheers, Mark

New Poster

Re: Promotion for existing customers

Need a better rate for existing customer!