Community Forum

Promotion as of 10-25-17

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Promotion as of 10-25-17

Unable to complete the agreement form due to computer problems (high winds today, might be causing issues)....agreed to total bundled services $114.99 for the next two years.    Did not get to the agree part, yet we do agree.   Can you help me with that.   This agreement was through a  Customer Support  associate.     Thank you.     Would I need a confirmation?    Have NOT yet received a confirmation Email, which makes me wonder if the agreement has been completed.

Official Employee

Re: Promotion as of 10-25-17

Hello barbara21. I can help review your account for any pending orders than may still need your approval. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!