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Promos for loyal customers

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Promos for loyal customers

Dear Comcast,

Recently I visited your website to check why there was a outage in my area and a promo for the same double play plan popped up for more then half the price I'm paying for new customers.... What about us your loyal customers! This really made me feel cheated.
Official Employee

Re: Promos for loyal customers

Hello BGordon13. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can assist you. 


We certainly value your business.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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