Community Forum

Promise to pay

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Promise to pay

Ive set up a promise to pay date online past .my service interruption date. I wanted to verify that I'll be fine with no interruptions to service. I was told by customer service that I would be fine once that promise to pay arrangement was set
Official Employee

Re: Promise to pay

 

Hello Jrc1116, I can set up a promise to pay agreement or check on the status of your current agreement for you. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!