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Price increase with no explanation or warning

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Price increase with no explanation or warning

We have been with Comcast for some time.  My bill just jumped twice with no explanation.  I am considering going to Wow unless you can give me my old rate back.

Official Employee

Re: Price increase with no explanation or warning

Hi freka12,


 I can help review and address your billing concerns. Please verify the following information:

  • Your first and last name
  • Primary phone number on the account
  • The street address associated with your services
  • Full account number

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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