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Prepaid visa

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Prepaid visa

I recently qualified for my prepaid visa, it appears i am only receiving a 100 dollar visa. The promotion was for a $200 visa with the triple x1 service. I don't know why things changed, however I was not informed. I would also like to make sure I receive the $500 prepaid card for the mobile service.
I like my service, however I was sent a promotion and it appears to be invalid. Can someone help me understand.? My friend said it was a lie to get me to switch.
Someone from Xfinity please elaborate.
Official Employee

Re: Prepaid visa

Hi @Arizonarasta16


I can look into this for you. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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