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Please remove my Blast! Speed increase.

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New Poster

Please remove my Blast! Speed increase.

I'm not sure/can't figure out how to remove the $24 "speed increase blast internet" charge on my bill. It is making my internet too expensive and I do not need the speed increase. Please remove it. Thank you 

Official Employee

Re: Please remove my Blast! Speed increase.

Hello, and thank you for reaching out to us. I would be happy to assist you from here.Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

Official Employee

Re: Please remove my Blast! Speed increase.

Thank you Emmanuel for providing your information, I don't see you have Blast right now. 

New Poster

Re: Please remove my Blast! Speed increase.

I tried to do a private message and it is not working! I just want the same charge to be removed. 

Official Employee

Re: Please remove my Blast! Speed increase.

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.

Official Employee

Re: Please remove my Blast! Speed increase.

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