Community Forum

Plant Extension

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Plant Extension

I need to have a plant extension done at my house so i can get xfinity internet. evrytime i contact support they send out a tech that claims they cant do anything and say they sent out a surveyor. I need to get in contact with the construction team. Can someone help me reach them?

Admin1

Re: Plant Extension

Hi vsnmcdonald -- I can help with your plant extension request. Please send me a PM with your name, full address, and best contact number. I will get you in contact with our construction team. 

 

Click my name (ComcastZach) and click Private Message Me. 

Regular Visitor

Re: Plant Extension

I am trying to find out what needs to be done to run a line to a new home that my wife and I are looking to purchase. The local Comcast store has been no help and is currently classifying the address as non-serviceable when everything indicates that the address is in fact serviced by Comcast. 

I need help getting service to this home so my wife and I are able to work ( we both work from home). Can someone assist me with this?

 

-Logan 

Admin1

Re: Plant Extension

Hi LPosborne -- I can help with your plant extension request. I received your PM with this same request. I will continue assisting you via PM as I will need some personal contact information from you. I will work with our construction team on options for a plant extension.